Help signing in to Artfello

This page is public: you do not need to be logged in to read it.

Use the email address you registered with. On the login page you can enter your password, or choose to be emailed a sign-in code. Codes expire after a short time: request a new one if it does not arrive, and check your spam folder.
Forgot your password? Use Forgot password to set a new one.
Signed up with Google? Choose “Continue with Google” with the same Google account.
Staff accounts use two-step verification. If you have lost your authenticator, write to us from the email address on the account.
Still stuck? Email info@artfello.com with the email address of your account, or book technical support. For your security we will ask you to confirm that you control the account email before we change anything. We will never ask for your password.

Former Galleri SoHo artists

If you showed work through Galleri SoHo and cannot get into your Artfello account, please do not create a second account as a first step. Your profile, works and membership are kept on your existing account, and a new account would not be connected to them.

Try the steps above with the email address Galleri SoHo had for you, which may be an older address than the one you use now.
If that does not work, email info@artfello.com with your name as shown on Galleri SoHo, the email address you used with them and, if you can, a link to your profile or one of your works. We will confirm it is you, then help you into the existing account or move access to the address you want.
Your existing agreement and records are not changed by getting access.

Our team reviews support enquiries and aims to respond as promptly as possible. Account access, payment and security-related issues are prioritised.